Teaching leaders to see social capital

As we consider methods for intervening in complex education organizations to improve decision making, I have been looking for resources to provide a wide range of metrics. It's clear that we will be able to improve standard report production efficiency for test data and other high-demand, high-cost products. However, it will be vital to demonstrate the payoffs to units and leaders without direct connections to large scale data warehouse efforts. Social network analysis may provide insights into the structure and effectiveness of data sharing and expertise networks that could radically improve agency performance.

Chris